Managing Groups and Teams

About this Book

• Introduction

Internal Group Processes

• Cohesion How can teams create and maintain cohesion?
• Communication What makes for effective team communication?
• Conflict How can teams deal with conflict?
• Motivation What is motivation? What are the consequences in teams lacking motivation? How does motivation affect team dynamics? Does the experience/position of a team member change the motivational tools needed to motivate that person?
• Inclusion How can teams ensure all members are included?

Composition Issues in Teams

• Diversity (General) What does diversity bring to teams?
• Diversity in Personality Achieving High Performance Through Diverse Personalities
• Social Loafing What is social loafing, and how can it be addressed?

Leadership in Teams

Establishing Leadership

• Credibility How can leaders establish credibility?
• Leadership Transitions What is the best way to manage leadership transitions?
• New Leaders What are the basic roles that a new team leader needs to know? What are some of the key roles a manager needs to take on to be effective? What are the best options for arranging a team and assigning team role? What relationship aspects can be defined in advance to assure success?

Enacting Leadership

• Leadership Roles and Concerns How can leaders establish a balance between management and leadership? What are characteristics of effective team leadership? What are the differences between dictatorship and leadership? What is the relationship between leadership and discipline?
• Poor Leadership How can members deal with poor leadership?

Virtual Teams

• Managing Global Virtual Teams How should global virtual teams be managed?
• Building Virtual Teams How can members build high-performing virtual teams?

Additional Resources

• Glossary of terms in Managing Groups and Teams
• Resource list for Managing Groups and Teams
• Noted Contributors
• Question Page